Question 1

What services does Casperacc provide?

Accepted Answer

Casperacc offers a comprehensive range of Meta digital assets and marketing solutions, including Facebook Business Managers, ad accounts, verified pages, profiles, and other business assets. We help individuals, agencies, and businesses simplify account management and scale their advertising operations with reliable, steady solutions.

Question 2

How will I receive my account after purchase?

Accepted Answer

Automatic Delivery

Your account credentials or product key will be delivered immediately after your payment is completed.
You can also view your purchased account details anytime by visiting your Order History page.

Manual Delivery

Some products, such as Facebook Page Access, Business Manager authorization, and other authorization-based services, require manual processing.
Please prepare your Facebook profile link for our support team.
Once we receive your profile link, our administrator will authorize your account as soon as possible.

Question 3

How to secure my account after receiving it?

Accepted Answer

To maximize account stability and reduce the risk of restrictions, we strongly recommend following these best practices:

Warm up your account by using it gradually during the first 3 days after receiving it.
Start with a low advertising budget and increase your spending progressively over time.
Avoid making multiple changes at once, such as changing the password, email, profile information, Business Manager settings, or launching large advertising campaigns immediately.
Perform actions gradually to establish a normal usage pattern and reduce the likelihood of triggering Meta's automated security reviews.

For detailed setup instructions and recommended practices, please refer to our "User Guide".

Question 4

What does the warranty cover?

Accepted Answer

Our warranty covers initial account access only. Please report any login or account information issues within 3 days of delivery.

The warranty does not cover issues caused by improper use, failure to follow our User Guide, or accounts that are later reviewed, restricted, or disabled by Meta after successful delivery.

Question 5

How long does it take to review and resolve an issue?

Accepted Answer

After receiving a report, customer service will review and resolve the issue within 1–2 hours during business hours (Mon–Fri, 09:00–22:00 UTC+7).

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Guides

User Manual — How to Place an Order via Casperacc

User Manual — How to Place an Order via Casperacc

User Manual — How to Top-Ups and Payments

Facebook : Meta Business Manager (BM) — How to solve "You don't have permission" error after integrating a new BM

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Frequently asked questions